Customer Relationship Management
Customer relationship management (CRM) software application empowers the enterprise with processes to track and organize its contacts with its current and prospective customers. Our CRM consulting service would facilitate with vendor neutral application review and study for choosing the appropriate CRM software for the client,
W3 Informatics CRM practice division has been facilitator to many clients offering the team expertise, extended team model approach focused on delivering client’s objective, software feature card mapping and process driven project methodologies.
Our offerings in CRM
Our offerings in CRM
- Requirement analysis and project scoping
- Business process mapping
- Software application selection for CRM & development
- User acceptance & testing, Go Live
- Application support on Nearshore model
Functionalities of CRM
- Sales Force Automation
- Contact Management
- Marketing & Relationship management
- Customer service & support
- Reporting & Analysis
To know more about our CRM practice, please write to us crm@gow3informatics.com with the subject” CRM”
